Privacy Policy
Last updated: October 13, 2025
Thank you for visiting the online store of Valiant Art and Interiors. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our website.
By accessing our website or providing personal information, you agree to the practices described in this Privacy Policy.
Who we are?
Zaisan Royal Green Villa, Building No. 208, Suite 502, 11th khoroo, Khan Uul district, Ulaanbaatar, 17027, Mongolia
Phone: +976 8065 7700, +976 7712 0083
Email: valiant.global.77@gmail.com
For the purposes of this Privacy Policy, Valiant Art and Interiors is the controller of personal information collected through this website unless stated otherwise.
Information we collect
Information you provide to us
- Account details such as name, email address, phone number, and password
- Billing and shipping information including postal address and contact name
- Order information including items purchased, special instructions, and transaction totals
- Messages sent through forms, email, or phone, including inquiries and support requests
- Marketing preferences and any consents you provide
Information collected automatically
- Device and usage data such as IP address, browser type, operating system, referring pages, and pages viewed
- Cookie identifiers and similar technologies that help us recognize your browser or device
- Approximate location derived from your IP address
Information from third parties
- Payment and fraud prevention data from payment service providers
- Delivery status updates from shipping carriers
- Analytics data from service partners that help us understand site performance
How we use personal information
We use personal information to:
- Process and fulfill orders, including payment, delivery, and returns
- Provide customer service and respond to your requests
- Operate, maintain, and improve our website and services
- Personalize content, remember preferences, and enhance your shopping experience
- Conduct analytics, research, and performance measurement
- Send service messages related to orders and account activity
- Send marketing communications if you have provided consent or if permitted by law
- Detect, investigate, and prevent fraud, abusive behavior, and security incidents
- Comply with legal obligations and enforce our terms and conditions
Legal bases for processing
Where required by law, we process personal information on the following legal bases:
- Performance of a contract when we process your orders and provide related services
- Legitimate interests such as website operation, fraud prevention, and improvement of services
- Consent for specific activities such as certain marketing or cookies, which you can withdraw at any time
- Compliance with legal obligations
Cookies and similar technologies
Cookies are small files placed on your device that allow us to remember settings and understand site usage. Categories include:
- Essential cookies that enable core functions such as cart and checkout
- Performance cookies that help us measure and improve the website
- Functional cookies that remember your preferences
- Advertising or analytics cookies provided by partners to understand traffic and interest in our products
You can manage cookies in your browser settings. If you disable certain cookies, parts of the site may not function as intended.
Payment processing
Payments are handled by third party payment providers. We receive limited information about your payment such as the status and confirmation of the transaction. Card details are processed and stored by the payment provider, not by Valiant Art and Interiors. Please review the privacy policy of your chosen payment provider for more details.
Sharing of information
We share personal information with:
- Service providers that support website hosting, payment processing, shipping, analytics, and customer support
- Professional advisers such as auditors, accountants, and legal counsel
- Authorities and regulators when required by law or to protect rights, safety, or property
- Successors in connection with a business transaction such as a merger, sale, or reorganization, subject to appropriate safeguards
We do not sell personal information.
International transfers
Our business is based in Mongolia and our service providers may operate in multiple countries. This means your information may be transferred to and processed in locations outside your country. We take steps designed to protect your information in line with this Privacy Policy and applicable laws, including the use of contractual safeguards where required.
Data retention
We retain personal information for as long as necessary to provide services, complete transactions, comply with legal obligations, resolve disputes, and enforce agreements. The retention period depends on the nature of the information and our legal and operational requirements. When information is no longer needed, we will delete or anonymize it.
Your rights
Depending on your location and applicable laws, you may have rights to:
- Access a copy of your personal information
- Request correction of inaccurate or incomplete data
- Request deletion of personal information
- Object to or restrict certain processing activities
- Withdraw consent where processing is based on consent
- Request portability of information that you provided to us in a structured, commonly used format
To exercise these rights, contact us using the details in the Who we are section. We may request information to verify your identity before responding. Some rights may be limited by local laws.
Children’s privacy
Our website and services are intended for use by adults. We do not knowingly collect personal information from children under the age that requires parental consent in the relevant jurisdiction. If you believe a child has provided personal information, please contact us so that we can take appropriate steps.
Information security
We use administrative, technical, and physical safeguards that are designed to protect personal information against unauthorized access, loss, misuse, or alteration. No method of transmission over the internet or method of electronic storage is completely secure. We work to protect your information and we encourage you to use strong passwords and to keep account credentials confidential.
Third party links
Our website may include links to third party sites or services. Those sites operate independently from us and have their own privacy statements. We are not responsible for the practices of third party sites. Please review their policies before providing personal information.
Marketing choices
You can manage your marketing preferences at any time by following unsubscribe instructions in our emails or by contacting us. If you opt out of marketing messages, we may still send service communications such as order updates or security notices.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page with a new “Last updated” date. We encourage you to review this page regularly.
How to contact us
If you have questions or requests related to privacy, please reach out using one of the following:
- Email: valiant.global.77@gmail.com
- Phone: +976 8065 7700, +976 7712 0083
- Mail: Valiant Art and Interiors, Zaisan Royal Green Villa, Building No. 208, Suite 502, 11th khoroo, Khan Uul district, Ulaanbaatar, 17027, Mongolia
We will review and respond to your request within a reasonable time frame consistent with applicable laws.